Welcome to our shop! We’re glad you dropped by and it’s our hope you’ll find what you are looking for. We look forward to processing your order as quickly as possible or answering any question you might have. Please see below for more information about our shop, how to shop on our site, how to pay, contact information, privacy, shipping and returns.
Credit Card/Debit Card/Alt ID payments: We accept Visa, Mastercard, American Express, Diners, Paypal, Venmo, Apple Pay, and Google Pay. All orders are processed using either one of our preferred third party merchant service providers, PayPal or Stripe. You’ll be able to choose your payment option during checkout. Our third party merchants, PayPal and Stripe are safe and secure and our shop never receives your credit card information. When you shop our store your selections are collected into your shopping cart. When you are ready to check out proceed to our Check Out Page and enter your information. Once we receive your payment we’ll process your order!
Cryptocurrency Payments: We can accept Bitcoin, Bitcoin Cash and Etherium. Payment gateways are evolving constantly, however if you’d like to pay for your order using one of these coins we’ll be happy to provide a wallet address and process your order as a send/receive transaction. Choose Cryptocurrency Payment at checkout.
We love coupons! Who doesn’t love an extra discount? We publish coupons throughout the year, sometimes they are super fantastic, like our Birthday Coupon (not to be missed), or our annual INVENTORY REDUCTION coupon! Please enter coupon codes at check out. To receive coupons please follow us on Facebook or Sign-Up for our Newsletter.
We ship all orders using the United States Postal Service (USPS). This is currently the most economical and efficient method for consumer orders of fabric and sewing supplies. We use both Priority Mail Flat Rate Shipping Boxes/Envelopes as well as First Class Mail + Tracking/Insurance dependent upon the size and shape of your order.
We are happy to take back any item you purchased from us within 30 days of you receiving it. You are responsible for the shipping charges back to us. When we receive your order we will credit your account. Items must be un-altered, un-opened, and in new condition. Please send to Stash Traders, 9 S Elmhurst Rd, #423, Prospect Heights, IL 60070 for your full credit. Please include a copy of your order receipt if you’ve still got it.
If an item we shipped to you is defective in any way, please contact us within 48 hours of you receiving it. We are just like you. Nothing ruins a day more than getting something not right. We’ll do our best to make it right. You can contact us by clicking on the email icon at the top of our home page.
Processing Orders: The data we collect from you is the information we require in order to ship your order. Name, Address, City, State, Zip and a contact, either a phone or an email as well as the items you have purchased from us. We do not sell your information or provide it to anyone for personal or business gain.
Customer Accounts: An account is not required to purchase from us, however if you would like to create an account for easier shopping and order tracking we’ll collect your account information, order history and contact information. We do not collect or store credit card/payment processing information at this time.